google analytics alternative Account Manager job vacancy in Imus, London – Customer Services jobs & vacancies on Field Recruitment
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Account Manager

Date Posted: 23-Apr-2018
Closing Date: 24-Jul-2018
Location: Imus, London
Salary: Minimum - N/A, Maximum - N/A per Month
ABOUT CALLMAX SOLUTIONS
CallMax is a thriving, service-oriented entity, offering you and your clientele the business know-how and outstanding customer service expected from the premiere external support provider available. Our team offers the patience, kindness and exclusive services that will exceed every expectation from you and your clients. Our team is hand selected from all over the world, trained at the highest level to suit your specific needs and renowned as the best outsourcing solution in the industry.
JOB DESCRIPTION
The successful candidate will meet the requirements below:
Job Description

Strong knowledge of the nature of the business of the account, its standards and processes
Ability to work in a fast-paced environment that handles time sensitive and secure
transactions
Must possess strong people management skills
Previous experience / general understanding of underwriting-related processes, policy
processing and analytics
Excellent project management skills are a must
Domestic and international Business Process Outsourcing (BPO) experience
Detail-orientated and able to support a team of client service specialists
Excellent writing skills are essential
Strong interpersonal and communication skills including a firm and patient demeanor
Proficient in MS Office Suite (including Word, Excel, PowerPoint and Visio
Operating as the lead point of contact for any and all matters specific to your accounts
Building and maintaining strong, long-lasting customer relationships
Forecast and track key account metrics
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
Qualifications

At least 1-2 years work experience as an Account Manager or relevant role.
Demonstrable ability to communicate, present and influence key stakeholders at all levels
of an organization
Solid experience with CRM software and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining
sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Willing to work in Imus, Cavite
Must be willing to work on graveyard shift
Full time positions available

EXPERIENCE
At least 1-2 years work experience as an Account Manager or relevant role.

BENEFITS
Performance Bonuses, Commissions (if applicable), HMO

JOB TYPE
Permanent





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