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Customer Service Advisor

Date Posted: 03-Apr-2018
Closing Date: 03-May-2018
Location: Leicestershire
Salary: Minimum - £15,500.00, Maximum - £18,000.00 per Annum
Recruiting in the East Midlands since 1987. With over 30 years’ experience serving the East Midlands, Harpers premier consultants offer unrivalled recruitment solutions, specialising in a wide range of sectors to suit your company's needs.
We are recruiting for a experienced Customer Service / Call Centre Advisers in Magna Park, Lutterworth. These are Full Time Temp to Perm roles offering £15,500 - £18,000 DOE Plus Bonus £100 a month.

Ongoing training and development available within this business, as long as you show willing.

Your Customer Service / Call Centre duties will include:
Making outbound calls to existing customers to arrange deliveries
Receiving inbound calls from existing customers regarding their orders
Handling complaints
Investigating queries
Updating the database
Escalating calls you cannot resolve
General admin duties

You will:
Have previous Customer Service experience
Ideally have experience of working within a Call Centre / Contact Centre
Possess excellent communication skills, written and verbal
Be able to work the below shift patterns
Have no holidays booked with your training period

Working hours: 37.5 hours a week, 5 days a week only.
Shifts between Monday to Friday 8am - 8pm. With 1 in 3 Saturday/Sunday

Due to some shifts finishing at 8.00 pm, you must have your own transport if you do not live locally to Magna Park.

This is a great opportunity offering a basic salary plus bonus, on going training and development, room for progression and a fun working environment.

For more information on this Customer Service / Call Centre role in Magna Park Lutterworth, apply with an update CV today.

Customer Service / Call Centre
Full Time
Temp to Perm
Magna Park
£15,500 - £18,000 DOE plus bonus

37.5 per week


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