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Russian Speaking Support - Live & Work in Belfast!

Date Posted: 20-Mar-2018
Closing Date: 20-Apr-2018
Location: Belfast, Belfast
Salary: Minimum - £17,000.00, Maximum - £20,000.00 per Annum
ABOUT CONCENTRIX
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across multiple continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. Visit www.concentrix.com to learn more.
JOB DESCRIPTION
Fantastic opportunities for Russian speakers in Belfast, Northern Ireland.

Concentrix is a leading global business services company with over 100,000 staff in 125+ delivery centres around the world. We work in partnership with leading names in technology, e-commerce, retail and more. We have exciting opportunities now for Russian speakers to join our growing team!

OBJECTIVES
• Providing an outstanding customer experience, which is relevant, memorable and personal.
• Become a champion in delivering world-class customer service and a true ambassador for our Clients’ brand and services.
• Assisting customers via email, social media, web, and phone.
• Maintaining and promoting a positive attitude whilst meeting productivity goals.
• Working on your own and as part of a cohesive supportive team.
• You will be comfortable in a fast-paced, performance-based environment with plenty of

EXPERIENCE
• Fluent written and spoken English & Russian
• The desire to live and work abroad.
• A minimum of 6 months experience in a customer service role (in any sector).
• Experience with Microsoft Office & strong working knowledge of internet. The ability to learn and adapt to new software.
• The ability to work to targets, handling times and customer satisfaction.
• Experience of working in a team environment.
• The ability to communicate effectively via telephone, with active listening, as well as the ability to communicate effectively via email, social media and live chat.

BENEFITS
• Bright, modern, exciting place to work with excellent staff facilities.
• Permanent contracts.
• City centre location.
• Onsite gym and cafe.
• 28 days annual leave.
• Employee discounts scheme.
• Pension scheme.
• Excellent relocation package.
• Annual Reward & Recognition Ceremony.
• Professional development opportunities.

HOURS
40 per week

HOLIDAYS
28 per annum

JOB TYPE
Permanent





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