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Payment Processing Customer Administrator

Date Posted: 13-Feb-2018
Closing Date: 14-Mar-2018
Location: Swindon, Wiltshire
Salary: Minimum - £8.75, Maximum - £8.75 per Hour
Our Client, Nationwide Building Society, is looking for a hard-working individual to join them in the position of Payment Processing Customer Administrator. Within this role you will be responsible for processing the Direct Debit Indemnity process from end to end. You will be investigating member’s accounts to look for any unrecognised payments, you will then process a refund for any member’s that have been affected – this means you may be required to liaise with the members via telephone to discuss the progress of their case. You will be required to use multiple systems and provide detailed information over the telephone.

The person we are looking for:

Competencies: Excellent written and verbal communication, computer literate, high attention to detail.

Values: Hard working, positive, approachable.

Experience: Customer service, admin experience is essential, telephony experience would be desirable.

This is a temporary opportunity, working a 12-week contract. The hours will Monday-Friday and you will be earning £8.75 an hour. If you are interested in this position, please feel free to get in contact as we would love to hear from you!
To apply please contact Chloe on 01793777519 or email or press Apply NOW!!

35 per week


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