google analytics alternative ASSESSMENT EVENING job vacancy in Swindon, Wiltshire – Customer Services jobs & vacancies on Field Recruitment
01793 640204
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Date Posted: 09-Feb-2018
Closing Date: 28-Feb-2018
Location: Swindon, Wiltshire
Salary: Minimum - £7.50, Maximum - £8.00 per Hour
**Assessment Evening**
We are conducting an assessment evening with our clients Sytner Mercedes-Benz on Tuesday 13th February 2018 from 6.30pm-8.30pm. If you have any customer service experience and can attend the assessment evening on the date and time provided, please apply now! We will look forward to seeing you.

We are currently recruiting for several Customer support advisors to take inbound/outbound calls from existing customers for our prestigious client, Sytner Mercedes-Benz based in Swindon Greenbridge. This role is working shifts Monday-Friday between 8.00am-10:00pm and weekends on a rota basis (40 hours per week), paying £7.50/£8.00 per hour (with opportunity for commission as soon as you have completed your training).

This is a temporary to permanent position.

The Role
A focused central reservation team making outbound service calls for our existing and prospective customers. Using all workshop hours available, capturing quality information and up sell of service related products. Achieving high levels of efficiencies.

-Making quality outbound reservation calls along with maximising sales opportunities with service related products
-Establish and qualify customer requirements
- Handling customer objections
-Convert incoming enquiries to bookings
-Understand the brand and associated products
-Focus on maintaining and enhancing the relationships through Sytner guidelines of excellent customer service
-Capturing and maintaining accurate administration and contact details to Sytner standards
-Meet productivity expectations of call volume, conversion rate and up sell results as outlined in monthly performance reviews

Skills Required
-Passionate about providing excellent customer service and retaining customers
-Strong communicator
-Confident working to targets
-Previous sales related experience in either a telephone based role or face to face sales isn’t essential however is desirable.
-Proven track record of achieving your own targets
-Skilled at overcoming objections.

As a member of the Sytner Group you will be recognised and rewarded for your hard work, loyalty and achievements once a satisfactory competency level has been achieved from your training.

With excellent benefits, incentives, training and career development opportunities, joining Sytner Mercedes -Benz will give you a career for the future and not just for now, with the opportunity to earn commission.

Have you applied yet? What are you waiting for? To apply please contact Elly on 01793777508 or email or press Apply NOW!!

40 per week


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