google analytics alternative Inbound Customer Advisor job vacancy in Swindon, Wiltshire – Customer Services jobs & vacancies on Field Recruitment
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Inbound Customer Advisor

Date Posted: 15-Jun-2017
Closing Date: 27-Jun-2017
Location: Swindon, Wiltshire
Salary: Minimum - £7.50, Maximum - £7.50 per Hour
Our client, The Sytner Group was voted as the Best Company to work for in the Sunday Times 2016 poll. They are currently looking for several Customer Consultants to take inbound calls from their existing Sytner Mercedes-Benz customers.

You would be expected to provide excellent customer service, in line with the standards of this prestigious brand. Customers would be calling to book their car/cars into dealerships for service/MOTs or with general queries.

The Role involves taking inbound calls from all 13 Sytner Mercedes-Benz sites nationwide;
-Booking customers in for MOTs/Services
-Answering general queries
-Booking customers in on internal system
-Scheduling work and adding any notes
-Checking car for any updates required
-Offering ‘ad ons’/upselling to customers

The ideal candidate will be;
-Passionate about providing excellent customer service
-Strong communicator (Verbal and Written)
-Previous customer service and/or retail experience preferred

This role is paying £7.50 per hour, working 40hrs per week Monday-Friday 8am-8pm, working alternate Saturdays 8.30am- 4.30pm.

After 12 weeks you have the opportunity to make commission. This is a temp to perm role.
The site has free parking and is close to the Greenbridge Retail Park in Swindon.

REF: BC/SMB150617

40 per week

20 per annum


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