google analytics alternative Aftersales Advisor (REF- BC/SMB130617) job vacancy in Swindon, Wiltshire – Customer Services jobs & vacancies on Field Recruitment
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Aftersales Advisor (REF- BC/SMB130617)

Date Posted: 13-Jun-2017
Closing Date: 27-Jun-2017
Location: Swindon, Wiltshire
Salary: Minimum - £7.50, Maximum - £7.50 per Hour
We are currently recruiting for an outbound Aftersales Advisor for our client, the largest Auto Retailer in the UK, Sytner Mercedes-Benz based in Swindon Greenbridge. This role is working shifts Monday-Friday between 9am-6pm mainly (but with a contract 8am-10pm if required) and alternate Saturdays 8.30am-4.30pm (40 hours per week).

The Role
You would be:
-Taking inbound calls from customers who want to book their service or MOT
-Making outbound calls to book in customers for service or MOTs
-Calling customers to book appointments for dealerships
-Providing excellent customer service and arranging call backs for customers
-Using internal booking system
-Taking Inbound sales calls from customers who are enquiring on cars shown on the Sytner
Mercedes-Benz website
-Hitting targets and KPIs
-Building rapport with customers

Skills Required
-Passionate about providing excellent customer service and retaining customers
-Strong communicator
-Confident working to targets
-Previous sales related experience in either a telephone based role or face to face sales
-Proven track record of achieving your own targets
-Skilled at overcoming objections.

As a member of the Sytner Group you will be recognised and rewarded for your hard work, loyalty and achievements once a satisfactory competency level has been achieved from your training.

With excellent benefits, incentives, training and career development opportunities, joining Sytner Mercedes -Benz will give you a career for the future and not just for now.

40 per week


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