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Quality Assurance Manager (104jc) - Saudi Arabia

Date Posted: 22-May-2017
Closing Date: 30-Jun-2017
Location: Riyadh, Saudi Arabia, London
Salary: Minimum - £50,000.00, Maximum - £55,000.00 per Annum
ABOUT EX-MIL RECRUITMENT LTD
Ex-Mil Recruitment was set up in April 2005 as a traditional and internet based recruitment consultancy with a very simple and honest ethos âBy Ex-Military for Ex-Military, what more needs to be saidâ. This means that this recruitment consultancy is designed to be totally focused in placing ex military personnel in roles across the board; at present we have 3 consultants who have between them over 30 years of military service, and over 30 years of commercial experience behind them.
JOB DESCRIPTION
Quality Assurance Manager (104jc) - Saudi Arabia - Excellent Expat Package

My client, who is a major telecoms provider, is now seeking a Quality Assurance Manager for their operations in Saudi Arabia, you will be reporting to the Head of PMO and BA, and you will have about 18 personnel reporting to you, including the Quality Lead Auditor, Quality Auditor and QC Team Leader.

Therefore your primary objectives and functions will include:
• Develop, implement and measure the Company’s QA strategy in line with the business plan.
• Co-ordinate the activities required across the business to meet quality standards to current and future standards, including ISO 9001.
• Develop, implement and measure best in class QA processes, procedures and Quality Management Systems, for the Company.
• Establishing policies and creating value added processes and lead the process improvements activities to ensure value driven processes. Develop, implement and measure the continuous improvement methodology in all aspects of the Company.
• Develop and implement the company’s Audit Programme and reports performance to the top management.
• Lead the verifications and validations process on the company’s deliverables to the customers by testing and reviewing the deliverables of the project’s milestones, performance of walk-throughs and process improvements.
• Ensure that the Company meets the internal and external quality assurance requirements, including legal compliance and customer expectations.
• Oversee the development and management of the Company’s Business Management portal.
• Make recommendations to the management team for continual improvements of the business in order to mitigate risk of nonconformity against business processes and adverse effects on customer perception.

To achieve this, therefore your summary of duties and responsibilities will include:
• Cascade the QA Strategy into the team’s data driven objectives and provide coaching, guidance and measurement to deliver success.
• Generate and deliver a kingdom wide annual QA plan to all departments driving constant improvements and a high quality of service.
• Provide coaching, guidance and measurement of all Departments’ compliance to the required standards.
• Develop and implement root cause analysis methodology.
• Establish with the teams, supplier quality performance standards.
• Review national and international standards and legislation to ensure Company compliance.
• Identify relevant quality-related training needs and deliver appropriate training.
• Collate and analyse performance metrics against defined parameters.
• Develop and implement required technical and management systems reports.
• Develop and implement a QA culture across the Company.
• Collate internal and external data to monitor and evolve the execution of corrective action and compliance with customers' specifications and expectations.
• Prepare clear explanatory documents such as customers' charters.
• Develop and maintain the BMS portal to provide a central resource for all standards, processes, protocols and shared information to enhance the Company’s standardised approach.

Contact with Others (Internal/External/Meetings):

Informal discussions, formal meetings, correspondence, reports, minutes, QA research:
• All personnel across the Company.
• Middle Management of subcontractors.
• Middle Management of the customer.
• Industry subject matter experts.

Judgement/Decision Making Authority (Specific Responsibilities)
• Commensurate with the above duties and responsibilities and as directed/delegated by the Head of PMO and BA.
• Full judgment and accountability in decision making over the areas of responsibility and as delegated by the Head of PMO and BA.

To be eligible for this role, you will need the following knowledge/experience)
• Minimum of 5 years work experience in the field of quality management system preferably certified on ISO 9001, and all aspects of quality standards.
• Highly competent of identifying weaknesses of the process and be able to recommend long term solution.
• Experience and highly competent in doing quality audits and process inspection
• Demonstrate ability to gain credibility by understanding and engaging in technical subject matter
• Proactive management and ability to build relationships and influence up to middle management level.
• Must be able to speak and write fluent English.

You will also need the following:

Competencies and qualifications:
• Leadership and Man Management
• Customer Focus
• Effective Communication
• Technically competent
• Team Working
• Bachelor degree and Full Pledge Certified as an Electronics & Communication Engineer plus Training in Management or equivalent

As this role is based in Saudi Arabia, candidates must meet all of the minimum qualifications as they are not bound by UK or EU Laws, also only individuals up to the age of 55 will be considered for any of these roles.

In return they are offering an excellent salary and benefits package for accompanied or unaccompanied personnel and of course the benefits package will be UK Tax Free, and due to the nature of this role, it is only open to UK or Saudi Nationals only.

For more information, please contact Jean-Claude Hedouin, at Ex-Mil Recruitment Ltd on 0333 202 6500 Ext 1 or jc@ex-mil.co.uk or via the website www.ex-mil.co.uk

https://www.ex-mil.co.uk/vacancies/5364/quality-assurance-manager

DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY

OBJECTIVES
My client, who is a major telecoms provider, is now seeking a Quality Assurance Manager for their operations in Saudi Arabia, you will be reporting to the Head of PMO and BA, and you will have about 18 personnel reporting to you, including the Quality Lead Auditor, Quality Auditor and QC Team Leader.

Therefore your primary objectives and functions will include:
• Develop, implement and measure the Company’s QA strategy in line with the business plan.
• Co-ordinate the activities required across the business to meet quality standards to current and future standards, including ISO 9001.
• Develop, implement and measure best in class QA processes, procedures and Quality Management Systems, for the Company.
• Establishing policies and creating value added processes and lead the process improvements activities to ensure value driven processes. Develop, implement and measure the continuous improvement methodology in all aspects of the Company.
• Develop and implement the company’s Audit Programme and reports performance to the top management.
• Lead the verifications and validations process on the company’s deliverables to the customers by testing and reviewing the deliverables of the project’s milestones, performance of walk-throughs and process improvements.
• Ensure that the Company meets the internal and external quality assurance requirements, including legal compliance and customer expectations.
• Oversee the development and management of the Company’s Business Management portal.
• Make recommendations to the management team for continual improvements of the business in order to mitigate risk of nonconformity against business processes and adverse effects on customer perception.

EXPERIENCE
To be eligible for this role, you will need the following knowledge/experience)
• Minimum of 5 years work experience in the field of quality management system preferably certified on ISO 9001, and all aspects of quality standards.
• Highly competent of identifying weaknesses of the process and be able to recommend long term solution.
• Experience and highly competent in doing quality audits and process inspection
• Demonstrate ability to gain credibility by understanding and engaging in technical subject matter
• Proactive management and ability to build relationships and influence up to middle management level.
• Must be able to speak and write fluent English.

You will also need the following:

Competencies and qualifications:
• Leadership and Man Management
• Customer Focus
• Effective Communication
• Technically competent
• Team Working
• Bachelor degree and Full Pledge Certified as an Electronics & Communication Engineer plus Training in Management or equivalent

BENEFITS
Excellent Expat Package
In return they are offering an excellent salary and benefits package for accompanied or unaccompanied personnel and of course the benefits package will be UK Tax Free, and due to the nature of this role, it is only open to UK or Saudi Nationals only.

JOB TYPE
Permanent





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